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Providing ongoing support to
maximize your ROI

Services Overview

Blue Door Networks possesses top level and strategic partnerships with key network, communications, security, datacenter, collaboration technology
manufacturers, services providers, and consultants to ensure we can deliver what is expected on time, every time. Your needs are important and we value
you as a customer; when a solution needs to be delivered it needs to be done right. Our technology experts consult with customers from pre-sales through
implementation, ensuring that solutions leverage innovation, optimize current investments, and focus on our YOUR  objectives.

Open Door SupportOur mission of coordinating best-of-breed technologies to help customers exploit the power of an open standards based environment requires highly coordinated activities and deep expertise across the solution set.  To accomplish this objective, Blue Door Networks recommends our OpenDoor Support, which brings together market leading services into a package tailored to the technology solution being provided.  OpenDoor Support is a value-added service which can include Program and Project Management; Discovery, Design and Deployment services; Testing and Cutover assistance; Go Live and Post Installation Support; and, Knowledge Transfer, Training and Ongoing Education Opportunities depending on the Solution.  These services will be delivered by industry experts, not only Blue Door Networks resources, but also other sought after assets sourced from our lead Technology Partners, and other Services Partners with deep, current and specific telecommunications experience, all managed by Blue Door Networks.

Our approach is to help our customers by creating solutions that MAKE their businesses more effective and efficient, MANAGE the solution development, configuration and implementation; and MAINTAIN and maximize the solution by ongoing sustainment maintenance, monitoring and management.

OpenDoor Support services use industry experts not only native to Blue Door Networks but also other sought after assets sourced from our certified Service Partners.  OpenDoor Support services provide national services coverage and support its customers using the following approach:

- Leverage our national partner footprint – We have established partnership with over 30 regional and national partners addressing the full spectrum of services.

- Incorporate technology partner native services as needed.

- Optimize with regional expertise.

- Enhance our service by In-House solution support.

We continually evaluate our partnerships and are constantly onboarding new companies to enhance our service offerings.   We also have additional breadth of experience on other installed base technologies (e.g., Cisco, Avaya, HP, Brocade).  In addition, OpenDoor Support leverages our internal assets and partnerships to provide a suite of value added solutions such as:

- Security Testing and Assessments

- Forensics

- Telecommunications Consolidation

- Managed Services

- Cabling and Infrastructure

- Physical Security

OpenDoor Support provides the full spectrum of services and can provide differing levels of service levels to its customers.  OpenDoor Support services can provide consultative services, SLA response time support, smart hands support, 24×7 monitoring/management services, and ad hoc technical assistance.

Our services team is experienced in providing our clients: